About Panel SMS

Empowering the wholesale SMS industry with innovative technology and reliable solutions

15+
Years Experience
5B+
Messages Per Month
200+
Countries Covered
99.9%
Uptime Guarantee

Our Story

Founded in 2008, Panel SMS emerged from a simple observation: the wholesale SMS industry needed a more reliable, flexible, and powerful platform to manage the growing complexity of global SMS communications. What started as a small team of telecommunications engineers has grown into a leading provider of SMS platform solutions serving hundreds of businesses worldwide.

Our journey began in Madrid, Spain, where we recognized the challenges faced by SMS aggregators, mobile network operators, and enterprises in managing high-volume SMS traffic. We set out to build a platform that would not only handle massive scale but also provide the intelligence and flexibility needed to optimize costs, ensure delivery, and maintain the highest quality of service.

Today, Panel SMS processes over 5 billion messages monthly, connecting businesses with their customers across more than 200 countries. Our platform has evolved to support the latest protocols, advanced routing algorithms, and comprehensive analytics, while maintaining the reliability and simplicity our customers have come to expect.

Our Mission

To empower businesses in the wholesale SMS sector with innovative technology that enables reliable, cost-effective, and scalable messaging solutions. We strive to be the trusted partner for companies looking to build and grow their SMS business globally.

Our Vision

To be the world's leading SMS platform provider, recognized for innovation, reliability, and customer success. We envision a future where SMS communication is seamlessly integrated into business operations, powered by intelligent routing, real-time analytics, and unmatched service quality.

Why Choose Panel SMS?

Industry Expertise

With over 15 years of experience in the telecommunications and SMS industry, we understand the unique challenges and requirements of wholesale SMS businesses. Our team includes experts in telecom protocols, network optimization, and enterprise software development.

Advanced Technology

Our platform is built on modern, scalable architecture designed to handle billions of messages. We continuously invest in research and development to incorporate the latest technologies and stay ahead of industry trends.

Global Reach

We've established connections with mobile network operators and SMS carriers worldwide, providing our customers with direct routes to over 200 countries. Our global infrastructure ensures low latency and high delivery rates across all regions.

Reliability & Security

We take security and reliability seriously. Our platform is hosted in certified Tier III+ data centers with redundant systems and 24/7 monitoring. We maintain ISO 27001 certification and comply with GDPR and other international standards.

Customer Success

Your success is our success. We provide dedicated support, comprehensive documentation, and proactive assistance to help you maximize the value of our platform. Our customer retention rate speaks to our commitment to long-term partnerships.

Our Core Values

Innovation

We continuously push the boundaries of what's possible in SMS technology, investing in R&D to deliver cutting-edge solutions.

Reliability

Our customers depend on us for mission-critical communications. We maintain the highest standards of uptime and performance.

Partnership

We view our customers as partners. Their success drives our innovation and commitment to excellence.

Integrity

We operate with transparency, honesty, and ethical practices in all our business relationships.

Our Team

Panel SMS is powered by a diverse team of over 80 professionals, including telecommunications engineers, software developers, network specialists, and customer success experts. Our team members come from various backgrounds and bring expertise in:

  • Telecommunications Engineering: Deep knowledge of SMS protocols, network architecture, and carrier interconnection
  • Software Development: Expertise in distributed systems, real-time processing, and cloud infrastructure
  • Data Analytics: Advanced analytics and machine learning for routing optimization and quality monitoring
  • Customer Success: Dedicated support and account management teams focused on customer satisfaction
  • Security & Compliance: Specialists ensuring platform security and regulatory compliance

Awards & Recognition

  • 2023: Best SMS Platform Provider - European Telecom Awards
  • 2022: Innovation in Messaging Technology - Mobile World Congress
  • 2021: ISO 27001:2013 Certification - Information Security Management
  • 2020: Excellence in Customer Service - Telecoms IQ Awards
  • 2019: Best Cloud-Based SMS Platform - Cloud Computing Excellence Awards

Join Our Journey

Whether you're looking to start or grow your SMS business, we're here to support your success.

Get Started Contact Sales